Knowledge Base
Glossary
Plain-English definitions for the terminology used across HHGG2.
- Agent
- Agent is a partner who promotes HHGG2’s platform and helps players with account registration, deposits, and support.
- Aggregator
- Aggregator is a platform like HHGG2 that brings together multiple gaming brands so players can access them with a single login.
- AML
- AML refers to laws and procedures that prevent criminals from using the casino to hide illegal money.
- Auto‑play
- Auto‑play is a setting that automatically spins the reels for you a chosen number of times, letting you sit back while the game runs.
- Bonus Round
- Bonus Round is a special mini‑game within a slot that can award extra prizes, free spins, or multipliers.
- Cashback
- Cashback is a promotion that returns a percentage of your losses over a set period, giving you a second chance to win.
- Deposit Bonus
- Deposit Bonus is extra credit added to your account when you make a deposit, often expressed as a match percentage of your deposit.
- Free Spins
- Free Spins give you a set number of spins on a slot without using your own money, with any wins usually subject to the same bonus rules.
- House Edge
- House Edge is the built‑in advantage a casino has in each game, expressed as a percentage of each bet that the casino expects to keep.
- KYC
- KYC is the process a casino uses to verify your identity, ensuring you are who you claim to be.
- Maximum Withdrawal
- Maximum Withdrawal is the highest amount you can cash out from your account within a given time period.
- Minimum Deposit
- Minimum Deposit is the smallest amount you can add to your account to claim a bonus or start playing.
- Multiplier
- Multiplier is a feature that multiplies your win by a set factor, for example ×2 doubles the amount you win.
- One‑click Login
- One‑click Login lets you enter any of the aggregated gaming platforms directly from HHGG2 without entering separate credentials.
- Progressive Jackpot
- Progressive Jackpot is a prize pool that grows each time the game is played and can be won randomly or through a special combination.
- RNG
- RNG is the software that ensures every spin or card draw is completely random and fair.
- RTP
- RTP stands for Return to Player, a percentage that shows how much of the total bets a slot game pays back to players over time.
- Scatter Symbol
- Scatter Symbol is a special symbol that can trigger bonus features like free spins or multipliers no matter where it lands on the reels.
- Sub‑agent
- Sub‑agent is a secondary partner under an agent who assists with player referrals and local support.
- Turnover
- Turnover is the total amount of bets you have placed, often used to calculate when you have met wagering requirements.
- Two‑Factor Authentication (2FA)
- Two‑Factor Authentication adds a second verification step, such as a code sent to your phone, to keep your account safe.
- Volatility
- Volatility describes how often and how much a slot pays out; high volatility means bigger but rarer wins, low volatility means smaller, more frequent wins.
- Wagering Requirement
- Wagering Requirement is the number of times you must bet the bonus amount before you can withdraw any winnings from it.
- Welcome Bonus
- Welcome Bonus is a special offer for new players, usually a combination of deposit bonus and free spins.
- Wild Symbol
- Wild Symbol acts like a joker in the game, substituting for other symbols to create winning combinations.